Abanista Support

Customer Service

Need help with an order, delivery, payment or your account? Find the information you need or get in touch with our team.

Our response time is under 12 business hours.

Get in touch

Choose the support channel that works best for you.

Send your question or explain the issue you are experiencing.

Contact our team by telephone for assistance.

Open the Abanista app and use its live chat to contact support.

Our delivery timelines depend on your destination and when you place your order.

Orders placed by 3:00 p.m. are eligible for same-day delivery. Orders placed after 3:00 p.m. are delivered the next day.

Upcountry orders are delivered within one business day.

Abanista accepts the following payment methods:

You can place an order without registering. Creating an account is recommended for the best shopping experience.

Loyalty rewards are offered on qualifying orders.

For questions about orders, returns or other shopping matters, these resources may help.

Email support or call our team. When asking about an existing order, include your order number so we can understand your query.