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Pay on Delivery

We accept cash on delivery, mobile money, and card payments (Visa, Mastercard, Discover, American Express, Diners Club, and JCB). If you choose to pay by card on delivery, please notify the delivery agent to bring a card machine.

Please note: Pay on Delivery services are available only in Kampala, Wakiso, and Mukono districts. For upcountry packages, payment must be completed before delivery can proceed.

Choose the payment method that works best for you during the checkout process. If you have any questions or need assistance, our customer support team is here to help.

Delivered by Abanista

When you see "Delivered by Abanista" on your package, you can trust that your order is in safe hands. Our dedicated delivery team ensures prompt and secure delivery to your doorstep, providing you with peace of mind throughout the process.

Fulfilled by Abanista

With "Fulfilled by Abanista," your order is meticulously processed and prepared for shipment by our experienced team. From quality assurance to packaging, we handle every step with care to ensure your items arrive in perfect condition and on time.

EFRIS Invoices

Products labeled with EFRIS Invoices are issued an EFRIS invoice upon purchase.

Receipts

Products labeled with Receipts are issued a receipt upon purchase. Additionally, products labeled with Receipts can be upgraded to an EFRIS invoice with an additional VAT charge of 18%.

Guaranteed Genuine - We deliver trust

At Abanista, we guarantee the authenticity of our products, ensuring that you receive only genuine items. We source our products from trusted suppliers and brands to provide you with quality assurance and peace of mind.

We protect your payment information

We prioritize the security and safety of our customers' transactions. We utilize industry-standard encryption and security protocols to safeguard your personal and financial information during the checkout process. Our secure payment gateways ensure that your sensitive data is protected from unauthorized access, providing you with peace of mind while shopping with us.

Estimated Delivery Date

We are committed to delivering your packages promptly and efficiently. Below are our delivery time estimates:

• Same-Day Delivery: For orders placed before 4 PM, we offer same-day delivery in the Kampala, Wakiso, and Mukono districts.
• Next-Day Delivery: Orders placed after 4 PM in Kampala, Wakiso, and Mukono districts will be delivered the following day.
• Upcountry Deliveries: Packages to other districts are dispatched on the same day and will arrive the following day.

Please Note:

• Our delivery times may vary slightly based on unforeseen circumstances or local conditions.
• Orders placed on Sunday may be processed on the following Monday, and those placed on public holidays may be processed on the following day.
• You will receive a confirmation email with tracking information once your order has been dispatched.

We appreciate your business and strive to provide the best service possible. If you have any questions or need further assistance, please feel free to contact our customer support team.